Refunds and cancellation

Last updated October 15, 2026

In short: cancel any time. Cancel during your free month and you are never charged.

How to cancel

Use Manage subscription, sign in at link.com, or email hello@sequencetv.com. Cancelling stops all future charges.

Your free month

Sequence Multi and Sequence Business start with a free month. Link emails you a reminder before it ends. Cancel before the free month ends and you are never charged.

After you cancel

Your plan keeps working until the end of the month you have already paid for. We do not charge you again.

Refunds

We do not refund unused days in a month. If you were charged by mistake, or Sequence did not work for you, email us within 30 days of the charge and we will refund it.

You can also ask for a refund through Link support, because your subscription is sold through Link, Stripe's payment service.

Refunds go back to the card you paid with and include any sales tax you paid. Your bank usually shows them within 5 to 10 business days.

Changing plans

To switch between Multi and Business, email us and we will change it for you.

A charge you don't recognize

On your card statement, Sequence shows as LINK.COM* SEQUENCE TV. If you don't recognize a charge, please email us first. We will look into it and sort it out quickly. You can also contact Link support.

Contact

Email hello@sequencetv.com. Sequence is made by MB Consulting and Seminars, Inc.